Support
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TaskPaper support for Mac & iPhone.
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WriteRoom support for Mac & iPhone.
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Support Expectations
I'll answer basic questions and license key/order issues as fast as I can. I also appreciate larger questions and feature suggestions, but I'm finding that I no longer have time to answer them all as I used to (mostly). I promise to read and consider everything, but you may not get an individual response.
- If you have a question please post to the user forums instead of emailing me directly. That way even if I don’t respond you’ll likely get a response from another user.
- If you need a response and I haven’t responded after a few days please just resend your message. I’m likely to get to it eventually if it keeps showing up in my inbox.
- If you have an idea for improving my apps please send it. I read all email and forum postings, and they affect what I'm working on, but I’m not likely to respond directly.
- If you have something to share (related project, scripts, etc) please post to the user forums and create a page on the Hog Bay Software wiki.
- If you’ve lost your license keys you can resend them from this page.